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What We Do (Overview)

What We Provide (Services)

bulletVoice of the Customer

bulletSocial Customer Insights

      - Social Media Analytics Case Study: American Express (Link, Like, Love)

bulletPredictive Analytics

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Who We Are - about us (Overview)

Steve Ramirez, CEO

Nick Baldocchi

Gavin James

Bruce Johnson

Nina Katz

Christine Matteo

 

Tony Pines

Brandon Purcell

Joshua Ramirez

Dana Roytenberg

Juan Selles

Careers: Careers

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Who We Help - clients + industries

Strategic Solutions for Financial Services

Strategic Solutions for the Technology Industry

 

Case Study: Transforming Customer Communications

Case Study: Strategic Planning for M&A

 
 

Strategic Solutions for Media & Entertainment

   

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News - Featured Articles - 2012

News - Featured Articles - 2011

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Newsletter - Q1 2013

Newsletter - Q4 2012

Newsletter - Q2 2012

Newsletter - Q1 2012

Newsletter - Q4 2011

Newsletter - Q3 2011

Newsletter - Q2 2011

Newsletter - Q1 2011

 

 
 

Press Releases - 2013

(3-29-13 Media Advisory) - Expert, Research Available: Leveraging Predictive Analytics to Avoid CFPB Complaint List, Fines

(1-31-13) - Beyond the Arc Analyzes CFPB Complaint Data to Enhance Customer Experience

Press Releases - 2012

(11-15-12) - Webinar: Increase Customer Acquisition and Cross-sell with Predictive Analytics

(9-19-12): Beyond the Arc Launches Predictive Analytics Service for Monetizing Digital Content

(5-8-12) - Beyond the Arc Launches Voice of the Customer Service for Financial Institutions

(2-14-12) - Beyond the Arc, Clarabridge Bolster Financial Institutions’ Product Offerings Using Social Media and Customer Feedback Data

(1-3-12) - Beyond the Arc, Attensity Help Businesses Turn Social Media Data into Actionable Insights

 

Press Releases - 2011

(10-25-11) - Beyond the Arc Launches Service for Social Customer Insights

(10-11-11) - Beyond the Arc Taps Gnip to Fuel Social Media Data Mining

Media Advisory (10-20-11) - Expert: Steven Ramirez: How Social Media Data Strengthens Customer Relationships, Grows Business